In the second part of his review of the newly updated legal information service Manzama, Chris Porter looks at the precision and breadth of its sources and content coverage in areas from news websites to legal case filings and social media channels.
Helping users to find information which they didn't know existed is undoubtedly a challenge. Steve Bynghall identifies some of the key tactics which can be used to help make discovery more of a "push" activity and some steps central teams can take to encourage changes in user behaviour.
Co-producer Martin White concludes the FreePint Topic Series "Making Information Visible" by highlighting key themes in visibility and discovery, that have emerged from the series that he and James Mullan have co-produced over the last three months. These include user-centric discovery, the information lifecycle and information visualisation. He also highlights product reviews and vendor insights.