Home > ResourceBlog > Article

« All ResourceBlog Articles



Tuesday, 24th August 2010

"Ask Scotland" Goes Live: A New Virtual Reference Service (E-Mail and Chat)

From the CILIP (Chartered Institute of Library and Information Professionals) MMIT (Multimedia Information and Technology) Group Blog:

Ask Scotland is a new online reference service managed by the Scottish Library and Information Council (SLIC) and launched today by author/presenter Neil Oliver. Questions submitted via the online enquiry form (on what has to be said is a very nice, clean website design) are answered by qualified librarians within a 48 hour timeframe. Thereís also a live chat option to ask questions in real-time.

The new website also links to the Scotlandís Information Tool, complete with interactive map to direct people to their nearest library service.


« All ResourceBlog Articles



FreePint supports the value of information in the enterprise. Read more »

FeedLatest FreePint Content:

  • Click to view the article How to Develop Strong Relationships between Buyers and Suppliers
    Wednesday, 25th November 2015

    Catherine Pask reports on feedback from information managers to provide suggested steps and tips for improving relationships between buyers and sellers of information, such as avoiding surprises and keeping communications open.

  • Click to view the article Surveys Reveal Concerns about Reliability of and Access to Information
    Wednesday, 25th November 2015

    As we get to the half-way point in our "News, and Other Commodities" Topic Series, Shimrit Janes pauses to reflect on the findings of FreePint's recent research and surveys into private company information and web usage policies, and takes a look at what else is still to come.

  • Click to view the article Market Landscape - Media Monitoring
    Tuesday, 24th November 2015

    FreePint presents an overview of some key vendors in the media monitoring space. The table identifies key vendors and  products, a brief description of the platform, geographic scope and highlights any special  features, key use-cases and value. Products covered include Cision, Commetric, Factiva, Infomart, LexisNexis Publisher, Meltwater News, Newsdesk, NewsEdge, Nexis, and SinglePoint.

  • ... more ...

All FreePint Content »
FreePint Topics »

A FreePint Subscription delivers articles and reports that support your organisation's information practice, content and strategy.

Find out more and order a FreePint Subscription by visiting the
completing our online form: Subscription Order page.

FreePint Testimonials

"We have enjoyed immensely working with FreePint's consulting team. Their broad experience and practical hands-on approach to strategic ..."

Read more testimonials and supply yours »




Register to receive the free ResourceShelf Newsletter, featuring highlighted posts.

Find out more »

Article Categories

All Article Categories »


All Archives »