Ask Scotland is a new online reference service managed by the Scottish Library and Information Council (SLIC) and launched today by author/presenter Neil Oliver. Questions submitted via the online enquiry form (on what has to be said is a very nice, clean website design) are answered by qualified librarians within a 48 hour timeframe. Thereís also a live chat option to ask questions in real-time.
The new website also links to the Scotlandís Information Tool, complete with interactive map to direct people to their nearest library service.
Chris Porter takes a detailed look at the taxonomy-based visualisation components within news management tool NewsEdge.com. Highlights include its use of complex algorithm that helps determine relevancy and its striking Venn Diagram feature.
Jan Sykes looks at recently published and upcoming articles and reviews in the Topic Series "Making Information Visible". She highlights content about tools and services which aim to facilitate discovery and ease of access to improve the user experience.
In part 6 of his product review of Springer's new AdisInsight drug information platform, Ashish Shukla looks at the value of the coverage of key clinical trials, one of the three databases brought together under a single access point.