Ask Scotland is a new online reference service managed by the Scottish Library and Information Council (SLIC) and launched today by author/presenter Neil Oliver. Questions submitted via the online enquiry form (on what has to be said is a very nice, clean website design) are answered by qualified librarians within a 48 hour timeframe. Thereís also a live chat option to ask questions in real-time.
The new website also links to the Scotlandís Information Tool, complete with interactive map to direct people to their nearest library service.
There are three components essential to making information visible. FreePint's Community of Practice teleconferences in March offer practical workshops where you can prioritise and assess the existing gaps in your organisation around these components and devise a practical and actionable plan to address any gaps.
In 2013 James Mullan wrote about "shadow IT" and the potential threat it poses. Now at the start of a new year shadow IT is back on the agenda. There are a number of reasons for this and in this article James looks at two recent reports which highlight some of the concerns organisations have with shadow IT where staff use software and other tools for work reasons which have not been approved by their employers.
Jan Knight concludes her product review of Nexis, provider of premium curated business, industry and news information. The fourth part of her review looks at how recent enhancements have added value in terms of time saving and better results.