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Wednesday, 2nd June 2010

A Very Quick Review of a Few Q & A Services and A Bit About Facebook's Early Q & A Beta

This list could go on for pages. So, we've tried to limit ourselves to the most well-known and what's up at Facebook.

A) Facebook
Early Beta, No Launch Data Available.

This page has more about the Facebook Q & A Beta.

Note: We were unable to get to the info page without being logged-in to Facebook.

To gain access to the beta you will need to submit "three great" question and answer sets to qualify.

We're not sure if this means all questions (once the service launches) will flow through a central location or group of people. It would make sense that you ask your questions of friends only, friends of friends, everybody. These are similar to the Facebook privacy settings and what Aardvark (see below), now a part of Google, offers to get questions answered. Of course, just because Facebook made their privacy settings easier to deal with does not mean that privacy concerns will not continue. So, some potential users might be weary of putting even more personal date into Facebook database. We also don't know if the service will be English only (at least from the beginning) or they are looking for beta users in all languages.

We will work to get those answers by the end of the day.

Btw, if you are chosen for the beta it comes with the possibility of a trip to Facebook HQ in Palo Alto, CA.

Here are three of several questions Facebook provides as guides to what they are looking for as far as questions to answer:

+ What are women looking for in a relationship?

+ How can I get over my fear of flying?

+ How did The Beatles find success?

We were unable to find any info if you need to cite where the answers came from/sources used.

B) Google Answers
Launched April, 2002 and Discontinued, November, 2006

Who can forget all of the talk surrounding this service including the money making angle for those who accepted bids to answer questions. You needed to qualify to become Google Answers "Researcher." We always wondered besides Google what other research tools (if any) were provided? Here's an archived copy of the FAQ with a lot of info but by this point they had all of the researchers they needed so there is limited info in that section.

To make a long story short, after four years Google Answers was gone. Perhaps the reason why it was tossed was that it provided almost no traffic to the Google site. More in this article from Search Engine Watch. What's also worth mentioning is that while the info pro community got so "into" Google Answers during that time Google VP, Marissa Mayer said that 60% to 80% of products may crash and burn. Maybe that means don't get excited about to many things search related especially from from Google the commercial web search sector. Want another example? Info pros loved the Northern Light web engine. Then, one day, it's gone.

IMPORTANT

In February, 2010 Google acquired Aardvark (aka Vark), a Q & A service based on social networking concepts. We've been using it for several months (prior to the Google acquisition) and noticed questions like, Should I buy Nike's or Adidas or Is the food better on United or American, overall answers were mediocre at best. While the answers were mediocre many of the questions came from people goofing off or requiring more research than one would do for free and in a few seconds. We learned of new questions by getting an instant message. Quite often we turned off the IM client. Btw, you are not asking questions of every member of this free service. Your questions are routed to friends (they comb your address books) and friends of friends. After a while it's possible to create a large network. You can try Vark here. Give it a whirl.

A hunch. This friends, friends of friends concept will likely be a part of what Facebook offers.

More of the Post After a Click

C) Microsoft QnA

Launched May, 2006 and Discontinued, May, 2009.

D) Yahoo Answers
Open to Anyone, No registration required Free

Successful (it used to receive a lot more attention than it does these days) but often the quality of the answers can leave you shaking your head. Even on it's first day, Pandia mentions quality control and spammers. The spam issue is a major one. Take a look around and you will see some quality answers but also a lot of questionable material both question and answer wise.

E) Wikianswers
Open to Anyone, No registration required, Free

Started in 2004 and still online. More in this 2009 TC article. The leader of Wikia is Jimmy Wales, is also the co-founder of Wikipedia. However, Wikia is not part of the Wikimedia Foundation and is a for-profit company.

F) Mahalo
Open to Anyone, No registration required, Free

Both a human powered search engine and a Q & A service. Lots of advertising. You can tip someone for a good answer and they're paid in Mahalo dollars. Either trade the Mahalo dollars in for U.S. dollars or buy something from the Mahalo Store. You can also earn Mahalo dollars for building topical pages.

G) Answers.com/WikiAnswers
Open to Anyone, No registration required, Free

Here are some recently answered questions. We spotted a few last night that if one or two additional questions could have been asked of the person asking the question, they might have received a better answer.

H) ChaCha
Open to Anyone, No registration required, Free

Ask a question online or text a question. If you ask a question online, you are first taken to a database of asked and answered questions. You can also login (free) and go direct for research help. Most answers we came across did not provide sources. ChaCha is perhaps best known as a SMS (Text message answering service). Text your questions to 242-242. In the early days ChaCha charged a fee but now the service is free (of course, local text messaging rates apply).

Want to become a ChaCha researcher? This page has the details. They do pay enough to, "put some extra coins in your piggy bank."

They also have a new second Q & A/social net service where you ask people for help vs a trained ChaCha researcher named ChaCha.me Here are two questions recently asked:

Have you ever been stood up?

and

Do you ever make wishes on stars at night?

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