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Tuesday, 18th May 2010

Materials from NFAIS Conference: Improving The User Experience - Part I

Last Friday (May 14th) in Philadelphia the National Federation of Advanced Information Services (NFAIS) held a conference titled, "Improving the User Experience: Part 1."

All of the of the presentations from the event are now available online.

Here are direct links and summaries to each presentation. We think no matter what area you might work in there will be at least two or three presentations of interest.

Opening Keynote: The User Search Experience: What Users Want (PDF)

Cody Hanson, Technology Librarian, University of Minnesota

This session will focus on the results of a study done to determine how relevant library resources could be made more visible, particularly within the user workflow. It will discuss five key trends related to information discovery and how those trends are reflected in user information seeking behavior.

The Search Interface: Making a Good First Impression with Users

This session will provide an overview of the ideal user interface and the challenges involved in "getting it right." It will look the methods and procedures of design and how to turn data into accessible information via technology that clearly communicates with the people that use it. It will take a look at the unique requirements of interfaces for mobile devices and the interface challenges that are unique to the academic library environment. In closing it will highlight how one publisher is developing a journal article interface for researchers who need to interact with article datasets.

Overview: Harold Hambrose, CEO/Founder, Electronic Ink

Mobile Interface: Loren Frant, Head of Health Information Products, National Library of Medicine (PPT)

Interactive Interface: Jennifer Mayfield, Electronic Journals Manager, Optical Society of America (PPT)

Academic Library Needs: Joseph Lucia, University Librarian, Villanova University (PPT)

Current Search Technologies

This session will look at three of the major search technologies currently used to access information in academic and corporate environments- their key advantages, their weaknesses, and the future enhancements that can be expected in the near future.

+ Semantic Search: Chris Pooley, CEO, Intellidimension, Inc. (PPT)

+ Federated Search: Peter Noerr, CTO, MuseGlobal, Inc. (PPT)

+ Discovery Service: Mike Gorrell, CIO, EBSCO Publishing (PPT)

New and Emerging Technologies

This session will focus on new and emerging technologies related to specific facets of the overall search experience that are beginning to shape user expectations: social search, on-the-fly translations of search results, and the ability to offer personalized search results.

+ Translations: Abe Lederman, President& CEO, Deep Web Technologies (PPT)

+ Personalized Recommendations and Discovery: Sachin Kamdar, CEO, Parse.ly (PPT)

+ Social Search: Darrell Gunter, Chief Marketing Officer, Collexis Holdings, Inc. (PPT)

Congrats the NFAIS team for putting together such an interesting conference with top-notch speakers. As soon as info about "Improving The User Experience - Part 2" becomes available we will let you know on ResourceShef.

Source: National Federation of Advanced Information Services

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