Home > ResourceBlog > Article

« All ResourceBlog Articles

 

Bookmark and Share   Feed

Friday, 30th April 2010

Accessing the Collection of a Large Public Library: An Analysis of OPAC Use

By: Dr Vivienne Waller
Research Fellow, Institute of Social Research
Swinburne University of Technology

Full Text Article (27 pages; PDF)

From the Abstract:

Despite widespread use of Internet search engines, the online catalogue is still the main pathway to the collection of a particular library. The use of Internet search engines does, however, have implications for user expectations around the online catalogue, and search strategies when using the online catalogue. There is much research on online catalogue use that predates search engine use, and there is a need for more up-to-date research, particularly on the use of online catalogues in public libraries. This paper reports on an analysis of transaction logs of end users of the online catalogue of a large public library in Australia, the State Library of Victoria. It compares searches over four years, taking into account the search settings and search strategies and looking at search success, including the reasons for search failure. The paper also introduces the concept of abandonment rates to online catalogue search, defining a metric that adds to the useful information that can be determined from transaction logs. The paper uses the findings as the basis for its concluding recommendations for how public library users can be assisted to find what they are looking for on the library catalogue.

Source: LIBRES
Hat Tip: LibraryTechNZ: The Source


Category:

Views: 3071




« All ResourceBlog Articles

 

FreePint

FreePint supports the value of information in the enterprise. Read more »


FeedLatest FreePint Content:


  • Click to view the article Product Review of Innography (Introduction; Contact Details)
    Thursday, 31st July 2014

    Cathy Chiba introduces Innography and some of its key intellectual property products: Advanced Analysis, Innography Explorer and PatentScout. Innography’s software combines patent data with key business, scientific, and technical information to enable rapid insights for decision-making.

  • Click to view the article Selling Knowledge Management Within Your Organisation
    Thursday, 31st July 2014

    One of the biggest challenges that knowledge managers often face is selling knowledge management within their organisation. Whilst the managers can be as enthusiastic as they like about KM and the benefits it brings, many people have argued that efforts to sell it within organisations should be focused on several key groups. James Mullan explores which are the key stakeholders and how can knowledge managers can effectively sell knowledge within their organisations.

  • Click to view the article Product Review of Reg-Track (Value - Competitors, Development & Pricing)
    Thursday, 31st July 2014

    In the final part of his review, author Chris Porter assesses how the Reg-Track regulatory tracking and compliance service helps users in the financial services industry to improve business efficiency and reduce regulatory and reputational risk.

  • ... more ...

All FreePint Content »
FreePint Topics »


A FreePint Subscription delivers articles and reports that support your organisation's information practice, content and strategy.

Find out more and order a FreePint Subscription by visiting the
completing our online form: Subscription Order page.


FreePint Testimonials

"FreePint is timely and responsive to topical issues. The service offers a really good catch-all for news and pointers on sources that you would ..."

Read more testimonials and supply yours »






 

 
 
 

Register

Register to receive the free ResourceShelf Newsletter, featuring highlighted posts.

Find out more »

Article Categories

All Article Categories »

Archive

All Archives »