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Wednesday, 28th April 2010

New Report from Pew Internet: Government Online (U.S.)

by Adam Smith
Source: Pew Internet & American Life Project

From the Summary:

Government agencies have begun to open up their data to the public, and a surprisingly large number of citizens are showing interest. Some 40% of adult internet users have gone online for raw data about government spending and activities. This includes anyone who has done at least one of the following: look online to see how federal stimulus money is being spent (23% of internet users have done this); read or download the text of legislation (22%); visit a site such as data.gov that provides access to government data (16%); or look online to see who is contributing to the campaigns of their elected officials (14%).

“Government interactions in the information age are often fueled by data,” said Aaron Smith, a Research Specialist at the Pew Research Center’s Internet & American Life Project and author of a report based on a new national phone survey. “Online citizens can—and often do—‘go to the source’ in their efforts to monitor government activities, evaluate the impacts of new legislation, and track the flow of their tax dollars.”

The report also finds that 31% of online adults have used social tools such as blogs, social networking sites, and online video as well as email and text alerts to keep informed about government activities. Moreover, these new tools show particular appeal to groups that have historically lagged in their use of other online government offerings—in particular, minority Americans.

Re: Searching for Government Information

As we found in our previous studies on this topic, search engines are frequently the first option when Americans need to find government information or services online. Fully 44% of those who could remember the last government website they visited found that site by conducting an online search. This is much higher than the percentage who visited a site they had used before (16% did this) or who relied on a friend or family member (14%), a government publication or notice (11%) or a general government website such as usa.gov (4%).

Access the Complete Report ||| Complete Report (PDF Version)


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