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Thursday, 22nd April 2010

Improving the User Experience to Be Discussed at Upcoming NFAIS Workshop

NFAIS (National Federation of Advanced Information Services) has organized, Improving The User Experience - Part I., an all-day workshop, that will discuss improving the user experience online.

It's scheduled to take place in Philadelphia, PA. on May 14, 2010. If you can't make it to Philly, no worries. The workshop will be available live, virtually.

From the Workshop Website:

"While content itself continues to form the foundation of modern information solutions, the real differentiator is becoming the broader "user experience." The Web, combined with sophisticated search engines and autonomous agents, has become the dominant worldwide search and retrieval system. It not only meets the information needs of its users, but also provides them with a highly satisfactory "experience" - from start to finish. The new generation of information seekers now expects a seamless, multi-sensory, interactive - and enjoyable - search experience that is their benchmark for an acceptable information retrieval service. Indeed, their product loyalty and satisfaction are "driven by a different set of values that goes beyond content and extends to the experience of using that content."

They day will include four panels:
"What Users Want"; The Search Interface; Current Search Technologies; and New and Emerging Technologies

The list of speakers is excellent. They include:

+ Harold Hambrose, CEO/Founder, Electronic Ink

+ Loren Frant, Head of Health Information Products, National Library of Medicine

+ Academic Library Needs: Joseph Lucia, University Librarian, Villanova University

+ Jennifer Mayfield, Electronic Journals Manager, Optical Society of America

+ Chris Pooley, CEO, Intellidimension, Inc.

+ Federated Search: Peter Noerr, CTO, MuseGlobal, Inc.

+ Discovery Service: Mike Gorrell, CIO, EBSCO Publishing

+ Abe Lederman, President & CEO, Deep Web Technologies

+ Personalized Recommendations and Discovery: Sachin Kamdar, CEO, Parse.ly

+ Social Search: Darrell Gunter, Chief Marketing Officer, Collexis Holdings, Inc

Improving The User Experience - Part I will take place at the Lyrasis Office. It's across the street from the Amtrak's 30th St. Station. Convenient.

The cost of the workshop ranges from $315 to $445 depending on your affiliation and if you will attend virtually or in person.

For more details and a link to a registration form visit this page.


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