What began with an online suggestion box nearly two years ago has mushroomed into changes all over the library, both aesthetic and functional.
"We wanted feedback and we got feedback. It kind of got the ball rolling," said Andrew R. Urbanek, chairman of the library. "Before, we were the keeper of the books, we were the ones who dispensed information. Now, libraries are teaching people how to find information. We're not authorities anymore, we're guides."
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"Libraries are social spaces now," said Molly A. Mott, dean of academic services and retention, who oversees the library. "We basically brought all the things the students need to succeed to the library."
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"It's all about relations. That's one of the big things the library's done — meet them in their own space. It's not about us, it's about them," Ms. Mott said. "This is not the library I grew up with. It's much more."