The Internet has introduced countless researchers to the holdings of the National Archives. While it is thrilling that the desire for online information brings more and more people to our virtual doors, I know that the task of building an “archives without walls,” so to speak, is a demanding one. An important part of our effort must be developing the means for archivists to interact with our virtual visitors, and figuring out how archivists work in a virtual archives – what skills are needed, and how work processes will change. I applaud the work you have done to establish NARA’s presence on the world-wide web, and your successful launches of social media and networking tools such as You Tube, Flickr, Twitter, and Facebook to reach new audiences, capture useful information, and receive timely feedback on programs and holdings. Web 2.0 technologies are powerful communication tools, and I know that our recent initiatives are just the tip of the iceberg of what is yet to come in this area.
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