A lot has changed since Government Computer News created its first list of 10 great government Web sites last year. For one thing, social networking has moved into the mainstream, and to maintain a presence in the communities they serve, the smartest agencies have established footholds on Twitter, Facebook and other such sites.
"Agencies are starting to see that government needs to be part of this larger information ecosystem," said Sheila Campbell, co-chairwoman of the Federal Web Managers Council. "Managing the Web isn't just managing the Web site. It means putting the content out where people are on the Web."
Second and perhaps most important, the Obama administration has made government transparency an agenda item and wants agency Web sites to be crucial elements in achieving that goal. "We're just in the beginning stages of laying a new foundation around transparency, [the results of which] allow the American people to create innovative solutions to some of the toughest problems we face in this country," said federal Chief Information Officer Vivek Kundra.
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