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Friday, 29th May 2009

Resolving the 80/20 dilemma

From the Article:

End users are spending less time on gathering the information they need but their search failure rate is going up. Competitor information is their top unmet specific requirement and certain categories of information figure so strongly in their wish list that information managers could invoke the 80/20 rule, satisfying large swathes of need by concentrating on just a few categories.

Source: VIP LiveWire


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