The U.S. intelligence agencies' internal wiki Intellipedia has gotten glowing press reports and accolades, as well as input from thousands of analysts. However, the wiki still struggles to make a permanent home in the spy agencies, according to one of its evangelists.
"We are struggling to take it to the next level," said Chris Rasmussen, a social-software knowledge manager and trainer at the National Geospatial Intelligence Agency, speaking by phone to the Semantic Community–Semantic Exchange Workshop held yesterday in Falls Church, Va. "Grass roots will only get you so far. [Intellipedia] is going well. But we're not replacing the big-agency systems," he added.
The problem? The growth of the collective intelligence site so far largely has been fueled by early adopters and enthusiasts, according to Rasmussen. About all those who would have joined and shared their knowledge on the social networking site have already done so. If the intelligence agencies want to get further gains from the site, they need to incorporate it into their own formal decision making process, he contended. Until that happens, the social networking aspect of Intellipedia is "just a marginal revolution," he said.