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Monday, 12th January 2009

Always on: Libraries in a world of permanent connectivity by Lorcan Dempsey

From the Abstract:

Libraries have been working to develop network-ready services. Mobile communication intensifies this activity and adds new challenges as they look at what it means to be mobile-ready. This has organizational implications as a shift of emphasis towards workflow integration around the learner or researcher creates new relationships with other service organizations on campus. It also has implications for how space is used, for library skills, and for how collections are developed. We can see the impact of mobile communication on services in two ways. First, services may be made mobile-ready, as with special mobile interfaces for library services, alerting services, and so on. Second, mobilization continues the restructuring of services, organizations and attention that networking has brought about. Think here of how to socialize and personalize services; how to adapt to collection and service use which spans personal, institutional, and cloud environments; how to position and promote the library ‘brand’ as services become atomized and less ‘visible’ on the network; and more complex questions about what best to do locally and what to source with collaborative arrangements or third parties.

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