This is the fourth of Ofcom’s annual reports to focus on trends and developments in the UK’s communications market, with the aim of providing a context for decision-making by Ofcom, as well as by commercial and public sector organisations.
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But given the amount of time we spend using communications services this is perhaps not surprising. We estimate that, on average, each person now spends more than seven hours cumulatively every day watching, listening, making phone calls and web-browsing. This reflects both the growing importance of communications services in our work and leisure lives and a growing desire, particularly among the young, to use multiple services simultaneously.
Driving this growing role in our lives is the widening availability of increasingly sophisticated telecoms services and a greater number of audiovisual services accessible via the internet. Yet despite this, real household monthly spend on communications services fell for the second year running in 2006, down 1.5% to £92.65, driven by falling fixed and mobile call prices amid growing competition in the telecoms sector.
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