Customer Service
+ IF=CCC: Information Fluency is Now a Core Competency on Campus, Beth Bloom, Librarian/Associate Professor, Seton Hall University, South Orange, New Jersey
+ The Value of Storytelling in a Scientific-Technical Library, Sandy Bradley, Mary Ray, and Barbara Lupei, Naval Air Warfare Center Weapons Division, China Lake, California
+ Almost an eJournal: Using the Library Catalog for Local Hosting and Management of Electronic Periodicals, Corey Seeman, Director, Kresge Business Administration Library, The University of Michigan, Ann Arbor
+ The Lost Art of Interviewing: How to Hire Without Regret, Julie Schein, Vice President, and Belinda DeLisser, Senior Recruiter, The Cadence Group, Atlanta
Innovative Use of Technology
+ Library 2.0: RSS Feeds Dynamic Uses for Special Libraries, Lauree G. Hart, Web Systems Librarian, Wheaton Franciscan Healthcare, Brookfield, Wisconsin
+ Federated Search at the Intel Library: From Requirements to Implementation, Barclay Hill, Manager, Library Web and Systems Group, Intel Library, Corporate Technology Group
+ Enhancing Synchronous Online Library Instruction Services in Blackboard: Using the Horizon Wimba Live Classroom System, Peter Kirlew, Reference Librarian for the Sciences and Engineering, Virginia Commonwealth University Libraries, Richmond
+ Social Search Comes of Age, Deborah Richman, Senior Vice President, Marketing and Business Development, Collarity, San Francisco, California
Management Issues
+ Developing and Managing Embedded Library Services: A Synthesis of Best Practices, David Shumaker, School of Library and Information Science, Catholic University of America, Washington, D.C.
+ "Co-Sourcing" Secondary Research: Partnerships between Internal Researchers and External Information Brokers for Greater Business Value, Jennifer Jenkins Szedlak, IPG Research Alliance, Hewlett-Packard Company, Corvallis, Oregon
+ Preparing for a Leave of Absence in the Special Library: Who Will Mind the Shop While You are Gone? Holly Flynn, Head, Mathematics Library and International Center Library, Michigan State University, East Lansing, Michigan
+ Patents: Dusty Old Legal Documents or Novel Sources of Information? Ron Kaminecki, Director, Intellectual Property Content, Thomson Scientific, Chicago
A family of resources to help information workers be more effective, raise the value of information in their organisations and contribute to success. Read more »
Recently I have found myself cooing over visualisation maps (and heat maps) of health and well being resources. The content rich data is overlayed with mapping technologies, and some interesting themes and patterns are emerging.
A lot of the talk around social media in the last year has been around information overload. Social media has provided us with new and exciting ways to create content. But it has also meant learning new ways to manage and engage with social media tools. Are we teetering on the edge of an information overload precipice?
Information overload is a figment of your imagination. Or a failure of your filter. Or a symptom of your technological submissiveness. Depends on who you ask.
What if you had to sort through 3.5 million articles and social media posts a day and try to pull out the most relevant items for your organisation? What if you then had to cobble it all together into something readable for your top groups and executives in your organisation?
Alacra Compliance saves time by aggregating information from both free and fee-based sources and enabling users to conduct an accurate federated search across these sources (coined “simultaneous search” by Alacra).
FreePint Family
Quilting big data threads
The fallacy of information overload
Information overload: fact, fantasy or filter failure? 
