A Danish report exploring user perspectives on the hybrid library is now available in English. A breakout session on this topic will be presented at the December CNI meeting in Washington, DC, and it will include a discussion of this report.
69 pages; PDF.
From the introduction:
The purpose of this project is to gather information on how the needs of the core users are fulfilled by research libraries through use of physical materials, electronic materials, and the library employees in the physical library. The investigation was meant to reveal how the users utilize these resources nowadays, and, on the basis of the qualitative data, suggest how the hybrid research library of the future can improve its services.
The investigation focused on three key aspects of the hybrid library:
1. How the library’s web interface can be improved.
2. What role the library’s employees will have in the future.
3. What role the physical library should play.
The project’s primary method is a field study, wherein the guiding idea has been to collect knowledge about the users’ information-searching in their customary environment.
Source: The National Library [Denmark] and Copenhagen University Library
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