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Tuesday, 21st January 2003

Issues in Intranet and Enterprise Search

Searching
Enterprise and Intranet Search
Source: Information Week
"Search On"
Some of the issues with operating search services in an intranet and enterprise setting.The article focuses on the pro's and cons of the Google Search Appliance. After sharing positive examples of Google Appliance deployment at Bank One and Kaiser Permanente (they gave up on Verity), the author asks, "is giving them Google enough." He quotes an info architect from KPMG in the U.K. who says, "We want to move from connecting people to content, to connecting people to people," says Iain Simpson, U.K. information architect. "Had we not been thinking about two years from now, I could easily have been seduced by Google's capabilities." Products from iPhrase, Recommind, and Verity are also noted. Bottom Line? One stop searching for all users isn't as easy as it seems. Again, more opportunities for the well trained librarian and information professional. Questions. Are the people who make the purchasing decisions considering the knowledge and skills an info pro can offer? Or, do they think that it's as easy as turning on the product and forgetting about it?
See Also: (UPDATED 1/22) "CareerBuilder Passes Up Google For Another Search Engine" [FAST Search & Transfer]
See Also: Learn More About Enterprise and Intranet Search Products via SearchTools.Com

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